Remote Helpdesk

Windows users

v3.6.4606 (English)

  1. Click on this Windows logo and save the exe file on your desktop
  2. Execute the file from your desktop
  3. Let me know the ID and password over the phone or IM
  4. Let’s look at your computer problem together

Mac users

v3.6.4564 (English)

  1. Click on this Mac logo and save the dmg file on your desktop
  2. Mount the dmg file and copy the application file to your desktop.
  3. Run the application
  4. Let me know the ID and password over the phone or IM
  5. Let’s look at your computer problem together

This remote control tool is free for private users and a very recommendable secure solution. All versions feature completely secure data channels with key exchange and RC4 session encoding – the same security standard used by https/SSL.

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